Customers claim victory as ZESA gets a first round technical knock out
Electricity consumers may soon see a welcome credit to their accounts, following the resolution of an outstanding argument between consumers and ZESA dating back to 2009.
According to The Herald 13 July, “Zimbabwe Electricity Authority is now required to revert to the US$40 per month for consumers in low-density areas and US$30 per month for high-density consumers for the period between February 1 and November 30, 2009 as directed by Government.”
This was ordered by Justice Susan Mavangira at the High Court on Monday 11th July 2011. Since the change over of the currency to the US dollar people have complained over the manner in which ZESA was handling its billing for electricity usage. The Competition and Tariffs Commission conducted investigations based on these complains from the customers and filed an application.
All those customers who had paid for electricity usage in US dollars before February 2009 will have the amounts credited to their accounts.
But before I can start to celebrate over the recent High Court ruling on ZESA let me alert people to the mid year statement made by the Zimbabwe Power Company Chairman, which amongst other things warns the country about an upcoming tariff increase.