Citizen journalism can help improve service delivery in Zimbabwe
Since the introduction of the Internet in Zimbabwe a lot of people have started to embrace social media as a means to share information and to socialize. In countries in the Middle East social media was mainly used to cover the Arab spring protests where citizen journalists, only armed with a camera phone and Internet connection, managed to cover the events. Recently in Zimbabwe the press has been awash with stories of poor service delivery. The most recent and painful one being of a child who was seriously burnt by naked ZESA cables, the child eventually died. The good thing about citizen journalism is its done by citizens reporting on issues relating to their day to day lives and one can it do it without incurring any costs. Since an informed citizenry is a basic principal of self-governance, citizen journalists are the people who report from the ground and this makes their stories more credible than most of the profit driven articles we now read from the established media houses.